Property Damage Claim Opening soon

Homeowners in England and Wales

Help with your home insurance claim. Opening soon.

When a storm, flood, fire, leak or subsidence damages your home, your insurer will often send a loss adjuster, who is appointed and paid by the insurer. We will work for you: prepare the claim, deal with the insurer, and see it through to payment.

The damage we will help with

  • Leaks and burst pipesWater escaping inside the home
  • StormRoofs, walls, fences and what the weather let in
  • FloodWater coming in from outside
  • FireFire, smoke and the water used to put it out
  • SubsidenceCracks from the ground moving under the home
  • ImpactA vehicle hitting the building

If your home has just been damaged

  1. Make it safe. Turn off water or power if you need to, and keep people out of anything unsafe.
  2. Take photos and video before anything is moved, cleaned or thrown away.
  3. Keep damaged items where you can, or photograph them first.
  4. Tell your insurer straight away and write down your claim number.

This is general information, not advice on your policy.